LUX CUSTOMER SUPPORT
Need help?
We'll guide you.
Start with a step-by-step article, or open a case for the Lux customer-success team. Your case flows into the Hermes support workspace for triage, follow-up, and resolution.
1Search the guideMost setup and how-to questions are already documented.
2Try the stepsFollow the article one step at a time.
3Open a caseIf you still need help, tell the Lux team what happened.
4Track your caseUse your case ID and email to check status.
OPEN A CASE
Tell us what you need help with.
Your case goes into the Lux customer-success queue for triage in Hermes. Use clear details so the team can help you faster.