START HERE

Lux Agent setup,
one simple step at a time.

No technical background is required. Follow the numbers in order. If you get stuck, the Knowledge Center and Lux Support are one click away.

1

Choose a Success Pack

Pick the field closest to your business. The Success Pack already contains the industry team setup, workflows, prompts, outcomes, and safety rules.

Choose My Success Pack →
2

Add Memory Packs — optional

Memory Packs add extra knowledge. You can skip them and add them later. Your Success Pack works without them.

Add Optional Memory →
3

Keep the included team or customize

LANA and the professional standard team are already included. Only choose Premium Team Customization if you want custom departments, names, personas, roles, or voice style.

Review My Team →
4

Choose Desktop, USB, or both

Desktop is the full home/office experience. USB is the portable travel companion. Pick both if you want the same approved setup in both places.

Choose Install Location →
5

Review and checkout

Confirm the Success Pack, Memory Packs, team choice, and install target. Then complete payment so your Lux entitlement can be created.

Review My Lux →
6

Download and install

Use the approved installer. After the required operating-system approval, Lux guides you through activation and applies your signed setup.

Download Lux Agent →

AFTER INSTALLATION

Your first 15 minutes with Lux Agent.

  1. 1Meet LANA. Tell her your business name and what you want help with first.
  2. 2Confirm your Success Pack. Make sure the correct industry setup is active.
  3. 3Review your team. See the included Sales, Marketing, Operations, Finance, Research, Automation, and Content roles.
  4. 4Try one simple request. Ask LANA for a one-day action plan or a customer follow-up draft.
  5. 5Learn approvals. Lux prepares work, but sensitive actions stay behind your approval.
  6. 6Know where help lives. Use Knowledge Articles for how-to guidance and Support for cases.

YOU DON'T HAVE TO FIGURE IT OUT ALONE

Need help at any step?

Search the Knowledge Center or send the Lux customer-success team a case.