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Premium Team Customization

Customize departments, names, personas, role details, and voice style when the standard team is not enough.

Updated 2026-10-01

What this is for

Use this when your business needs a custom department or agent instead of the standard team.

Step-by-step

  1. 1

    Start with the standard team and your Success Pack.

  2. 2

    Choose Premium Team Customization in Build My Lux.

  3. 3

    Select the departments you want customized.

  4. 4

    Describe the role, tone, boundaries, and business needs.

  5. 5

    Review the custom Agent Builder configuration before installation.

Tips

  • Customization is a premium add-on.
  • Keep roles focused and specific.
  • Do not add tools or permissions you do not need.

Still need help?

Send the issue to Lux Support. Your case can be triaged by the customer-success team in Hermes Desktop.

Submit a Support Case