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Approvals: When Lux Asks Before Acting

Why Lux pauses before sending, publishing, deleting, purchasing, or making other consequential changes.

Updated 2026-10-01

What this is for

Use this when you see an approval request and want to know what it means.

Step-by-step

  1. 1

    Read the requested action and the affected account, file, customer, or system.

  2. 2

    Review the draft or preview.

  3. 3

    Approve only if the result and destination are correct.

  4. 4

    Reject or edit the request when anything looks wrong.

Tips

  • Approval is a safety feature, not an error.
  • Never approve an action you do not understand.
  • Ask LANA to explain an approval in plain language.

Still need help?

Send the issue to Lux Support. Your case can be triaged by the customer-success team in Hermes Desktop.

Submit a Support Case